Title
The Manager's Pocket Guide to Emotional Intelligence - Paperback
by Emily a. Sterrett Ph. D. (Author)
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.
Author Biography
Emily A. Sterrett is President of her own training and management consulting firm, PerformanceWorks, LLC. She has over twenty years experience in project and people management, career counseling and college teaching in management and psychology. She has a Ph. D. in Social Psychology. Her consulting specialties include leadership development, emotional intelligence, team building and employee morale and retention.
by Emily a. Sterrett Ph. D. (Author)
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.
Author Biography
Emily A. Sterrett is President of her own training and management consulting firm, PerformanceWorks, LLC. She has over twenty years experience in project and people management, career counseling and college teaching in management and psychology. She has a Ph. D. in Social Psychology. Her consulting specialties include leadership development, emotional intelligence, team building and employee morale and retention.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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