Title
Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street - Paperback
by Shawn T. Smith (Author)
Whether an aggressor is a seasoned predator or an irate individual, hostility is almost always preceded by warning signs--if we know what to look for. Surviving Aggressive People dissects the psychology of aggression. It exposes the subtle cues of impending violence and offers timeless methods for transforming a potential disaster into a peaceful victory. Using time-tested methods for conflict management and crisis intervention, this book offers persuasion and peacemaking skills that historically have been reserved for law enforcement, psychologists, and other professionals working the front lines of emotionally charged situations. In today's world, these skills are a must for everyone. Newly updated, with a special appendix for healthcare workers, the enduring knowledge in Surviving Aggressive People can help deter hostility before it spins out of control. It might even save your life.
by Shawn T. Smith (Author)
Whether an aggressor is a seasoned predator or an irate individual, hostility is almost always preceded by warning signs--if we know what to look for. Surviving Aggressive People dissects the psychology of aggression. It exposes the subtle cues of impending violence and offers timeless methods for transforming a potential disaster into a peaceful victory. Using time-tested methods for conflict management and crisis intervention, this book offers persuasion and peacemaking skills that historically have been reserved for law enforcement, psychologists, and other professionals working the front lines of emotionally charged situations. In today's world, these skills are a must for everyone. Newly updated, with a special appendix for healthcare workers, the enduring knowledge in Surviving Aggressive People can help deter hostility before it spins out of control. It might even save your life.
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We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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