Title
Speaking Frankly About Business Relationships: The 7 Elements of Successful Business Relationships - Paperback
by Jc Quintana (Author)
Serious Relationships: The 7 Elements of Successful Business Relationships
How skilled are you at building and maintaining relationships with all the crucial stakeholders in your business: your customers, employees, and business partners? Like other interpersonal relationships, successful business relationships follow predictable patterns of growth and deterioration. Do you know what they are? Serious Relationships: The 7 Elements of Successful Business Relationships examines the psychology of relationship development at work. It challenges readers to evaluate their interactions with people and take intentional steps to improve them. All your relationships should be serious relationships, and Serious Relationships take work.
A candid examination of how we manage customers, employees, and business partner (channels / VARs / ISVs) relationships. What would happen if you managed your business relationships with the same care and attention as other "serious" relationships in your life? How would it impact all your relationships across your business? How would collaboration in all these areas change the way you deliver your value proposition? A discovery of the seven most important elements of every stakeholder relationship: relationship definition, engagement, centricity, responsibility, accountability, transparency, and experience.
JC Quintana is the author of several books on relationship psychology and the technology that helps companies build quality relationships. He is an adjunct professor of Customer Experience and Human-Centered Design Thinking at several universities in the United States. Over the past 25 years, JC's celebrated career has included senior executive and entrepreneurial roles for Fortune 100 companies worldwide. He is considered one of the top business stakeholder relationship experts in North America, where he shares his expertise through university lectures and public speaking. JC lives in Kennesaw, Georgia, with his wife Shelley as a proud US Air Force veteran, father of five, and grandfather of two.
by Jc Quintana (Author)
Serious Relationships: The 7 Elements of Successful Business Relationships
How skilled are you at building and maintaining relationships with all the crucial stakeholders in your business: your customers, employees, and business partners? Like other interpersonal relationships, successful business relationships follow predictable patterns of growth and deterioration. Do you know what they are? Serious Relationships: The 7 Elements of Successful Business Relationships examines the psychology of relationship development at work. It challenges readers to evaluate their interactions with people and take intentional steps to improve them. All your relationships should be serious relationships, and Serious Relationships take work.
A candid examination of how we manage customers, employees, and business partner (channels / VARs / ISVs) relationships. What would happen if you managed your business relationships with the same care and attention as other "serious" relationships in your life? How would it impact all your relationships across your business? How would collaboration in all these areas change the way you deliver your value proposition? A discovery of the seven most important elements of every stakeholder relationship: relationship definition, engagement, centricity, responsibility, accountability, transparency, and experience.
JC Quintana is the author of several books on relationship psychology and the technology that helps companies build quality relationships. He is an adjunct professor of Customer Experience and Human-Centered Design Thinking at several universities in the United States. Over the past 25 years, JC's celebrated career has included senior executive and entrepreneurial roles for Fortune 100 companies worldwide. He is considered one of the top business stakeholder relationship experts in North America, where he shares his expertise through university lectures and public speaking. JC lives in Kennesaw, Georgia, with his wife Shelley as a proud US Air Force veteran, father of five, and grandfather of two.
At Welibooks, we offer new, used, and collectible
books. Each title is carefully graded, and its condition is clearly listed
to ensure transparency and credibility—especially for used, collectible, rare,
and out-of-print books.
We encourage customers to read the book description
carefully to ensure the selected item meets their expectations. For detailed
information on how we grade our books, please click here. To better
understand common book-collecting terminology, visit our Glossary of Book
Terms here.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.