Points of Influence: A Guide to Using Personality Theory at Work - Hardcover

by Morley Segal (Author)

Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.

Front Jacket

Gain a better understanding of human behavior, expand your managerial skills, and increase your own self-awareness. This book shows how the personality theories touted by Freud, Jung and Skinner can be used to influence behavior in the workplace.

Back Jacket

With capsule introductions to key theorists including Freud, Jung, and Skinner, Morley Segal shows how personalities theories can help managers gain a better understanding of human behavior?and by applying these theories to the workplace, how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.Using rich example from a wide range of settings?including government, sales, technology, and manufacturing?Points of Influence fills an important niche in management theory.

Author Biography

MORLEY SEGAL is co-founder of the American University/NTL Masters Progam in Organization Development and a professor in the School of Public Affairs at the American University in Washington, D.C.