Title
Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency - Paperback
by Jan Thenell (Author)
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope of problems and complaints so they don't expand into full-blown crises. When emergencies escalate, knowing what to do in advance is the key. Libraries that are equipped with ready contact information, talking points, and spokespeople at hand, are prepared to limit damage from big events or ensure small problems don't escalate. step-by-step primer, designed to prepare libraries for communicating to critical contacts in times of crisis. This expert custom-made planner will guide you to creating a time-saving resource to have at your fingertips for any emergency situation. and for times of crisis. Practice scenarios for appointed spokespeople. Checklists that provide a head start when an emergency happens. Communication-readiness throughout the organization. Confidence-boosting tools to deal with the media. Customized news releases that tell your story effectively. Following these proven guidelines, libraries will gain the confidence to handle any crisis, as they lay the foundation for ongoing communications with key audiences on a regular basis.
by Jan Thenell (Author)
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope of problems and complaints so they don't expand into full-blown crises. When emergencies escalate, knowing what to do in advance is the key. Libraries that are equipped with ready contact information, talking points, and spokespeople at hand, are prepared to limit damage from big events or ensure small problems don't escalate. step-by-step primer, designed to prepare libraries for communicating to critical contacts in times of crisis. This expert custom-made planner will guide you to creating a time-saving resource to have at your fingertips for any emergency situation. and for times of crisis. Practice scenarios for appointed spokespeople. Checklists that provide a head start when an emergency happens. Communication-readiness throughout the organization. Confidence-boosting tools to deal with the media. Customized news releases that tell your story effectively. Following these proven guidelines, libraries will gain the confidence to handle any crisis, as they lay the foundation for ongoing communications with key audiences on a regular basis.
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We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.