Title
Dynamic Youth Services through Outcome-Based Planning and Evaluation - Paperback
by Eliza Dresang (Author), Melissa Gross (Author), Leslie Edmonds Holt (Author)
Incorporating outcome-based planning and evaluation is critical when developing new programs and services. In this step-by-step patron-centered guide, three experts who have conducted extensive research share their findings and proven strategies: Generate results that support funding - be it governmental or grant-based; Get buy-in and participation from young library users; Improve communications between staff and customers, and among staff; and Garner immense user benefits with minimal effort. Using this method and selecting the level of effort allow libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.
by Eliza Dresang (Author), Melissa Gross (Author), Leslie Edmonds Holt (Author)
Incorporating outcome-based planning and evaluation is critical when developing new programs and services. In this step-by-step patron-centered guide, three experts who have conducted extensive research share their findings and proven strategies: Generate results that support funding - be it governmental or grant-based; Get buy-in and participation from young library users; Improve communications between staff and customers, and among staff; and Garner immense user benefits with minimal effort. Using this method and selecting the level of effort allow libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.
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We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.