Title
Back Pocket Coach: 33 Effective Communication Strategies for Work & Life - Paperback
by Diane Brennan (Author), Alexandra Ross (Author)
Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach(TM) provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people. This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high stakes conversation. Included in the book is a worksheet for your personal use.
You'll learn how to:
- Provide difficult feedback to everyone from your boss to mother-in-law, improving your relationships in the process.
- Effectively renegotiate any agreement.
- Say no to a request that would leave you stretched too thin, and do so from a place of strength.
- Get unproductive meetings back on track, even is you're not the meeting organizer.
- Safely speak your truth.
- Increase your self-awareness and emotional intelligence.
- Use appreciate authentically, the secret sauce for thriving relationships.
by Diane Brennan (Author), Alexandra Ross (Author)
Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach(TM) provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people. This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high stakes conversation. Included in the book is a worksheet for your personal use.
You'll learn how to:
- Provide difficult feedback to everyone from your boss to mother-in-law, improving your relationships in the process.
- Effectively renegotiate any agreement.
- Say no to a request that would leave you stretched too thin, and do so from a place of strength.
- Get unproductive meetings back on track, even is you're not the meeting organizer.
- Safely speak your truth.
- Increase your self-awareness and emotional intelligence.
- Use appreciate authentically, the secret sauce for thriving relationships.
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Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.