Title
The Power of a Positive No: How to Say No and Still Get to Yes - Paperback
by William Ury (Author)
A practical three-step method for saying no in any situation--without losing the deal or the relationship, from the author of Possible and Getting Past No
"In this wonderful book, William Ury teaches us how to say No--with grace and effect--so that we might create an even better Yes."--Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School's Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That's why saying No the right way--to people at work, at home, and in our communities--is crucial. You'll learn how to:- Assert your own interests while respecting the other side's
- Use power effectively
- Defuse the other side's attack, manipulation, and guilt tactics
- Reduce stress and anxiety
- Develop healthier relationships
- Stand up for yourself without stepping on the other person's toes In today's world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts--our own needs, values, and priorities.
Author Biography
A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.
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by William Ury (Author)
A practical three-step method for saying no in any situation--without losing the deal or the relationship, from the author of Possible and Getting Past No
"In this wonderful book, William Ury teaches us how to say No--with grace and effect--so that we might create an even better Yes."--Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School's Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That's why saying No the right way--to people at work, at home, and in our communities--is crucial. You'll learn how to:- Assert your own interests while respecting the other side's
- Use power effectively
- Defuse the other side's attack, manipulation, and guilt tactics
- Reduce stress and anxiety
- Develop healthier relationships
- Stand up for yourself without stepping on the other person's toes In today's world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts--our own needs, values, and priorities.
Author Biography
A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.
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Shipping & Returns
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We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.