Title
Mediating Interpersonal and Small Group Conflict - Paperback
by Cheryl A. Picard (Author)
This is a guide to the theory and practice of mediation. It sets out a systematic approach to the use of mediation and to assuming the role of mediator. This book will be one of value to individuals interested in becoming mediators, to parties in conflict considering recourse to mediation to resolve issues, to students studying mediation as a dispute resolution alternative, to professionals who use mediation techniques in their day-to-day work, and to practising mediators who wish to expand and update their skills.
Author Biography
Dr. Cheryl A. Picard is an educator, mediator, trainor, and consultant specializing in the areas of conflict management and mediation. Since 1978, she has been promoting and developing mediation programs on the belief that if managed correctly, conflict can be healthy and productive as well as enhance relationships. Working with public and private sector groups, she has mediated many one-on-one, small, and large group conflicts. Dr. Picard teaches at Carleton University, Ottawa, Canada in the Department of Law.
by Cheryl A. Picard (Author)
This is a guide to the theory and practice of mediation. It sets out a systematic approach to the use of mediation and to assuming the role of mediator. This book will be one of value to individuals interested in becoming mediators, to parties in conflict considering recourse to mediation to resolve issues, to students studying mediation as a dispute resolution alternative, to professionals who use mediation techniques in their day-to-day work, and to practising mediators who wish to expand and update their skills.
Author Biography
Dr. Cheryl A. Picard is an educator, mediator, trainor, and consultant specializing in the areas of conflict management and mediation. Since 1978, she has been promoting and developing mediation programs on the belief that if managed correctly, conflict can be healthy and productive as well as enhance relationships. Working with public and private sector groups, she has mediated many one-on-one, small, and large group conflicts. Dr. Picard teaches at Carleton University, Ottawa, Canada in the Department of Law.
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We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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